PRIVACY POLICY
Service Links Canada Inc. fully respects your rights to privacy and is committed to strict adherence to General Data Protection Regulations (GDPR). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.servicelinks.ca.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) as a Canadian-based company that ensures your data is handled securely and responsibly.
This website has been designed to give a true and accurate representation of current Canadian Immigration options along with a range of services to assist a potential client.
Service Links Canada Inc provides a range of immigration consulting services to our clients (From Temporary Resident Visas to Permanent Residence visas). We have a policy of protecting the privacy of our clients in the course of providing services to them. Our relationship with our clients is based upon trust and maintaining client privacy is, therefore, given the utmost priority.
Service Links Canada Inc recognizes the importance of privacy and the sensitivity of personal information. Regulated Canadian Immigration Consultants (RCICs) have a professional obligation to keep all confidential information they receive within a consultant-client relationship. Our in-house RCIC is committed to protecting any personal information he holds.
Service Links Canada Inc is committed to maintaining the privacy of our clients and taking appropriate management steps to protect any personal information provided to us, which includes practices or rules regarding collection, storage, use, and retention of personal information.
Information We Collect:
We may collect the following types of information:
- Personal Information i.e. Name, email address, phone number, mailing address, and details related to your immigration inquiries.
- Non-Personal Information i.e. Browser type, IP address, device details, and website usage analytics.
How We Use Your Information:
We collect and use personal information to:
- Provide immigration consulting and related services.
- Respond to inquiries and client requests.
- Improve our website and customer experience.
- Send updates, newsletters, or promotional content (if you opt-in).
- Ensure compliance with legal and regulatory requirements.
We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible, we collect your personal information directly from you, at the start of a retainer and in the course of our representation. We may also obtain information about you from other sources, including: (a) a government agency or registry; (b) a third party with your prior consent; (c) your family members; and (d) your authorized agent or representative.
We use your personal information to provide immigration products and services to you, to comply with legislation or CICC's By-law, Code of Professional Ethics, and Regulations, to administer our client billing databases and to include you in any direct marketing activities. Direct marketing activities include providing you with information about our services or about new developments in the immigration law from time to time. If you tell us that you no longer wish to receive information about our services or about new developments in the immigration law, we will not send any further material. Our specific purposes for collecting your personal information include, but are not limited to:
- Establishing and managing client relationships;
- Providing immigration related consulting advice and services;
- Avoiding conflicts of interest;
- Developing and managing our knowledge-management precedent systems and databases;
- Any purpose required to comply with any legal or regulatory requirements or provisions; and
- For any other purpose for which your consent has been obtained.
Service Links Canada Inc will disclose your personal information under certain circumstances. These circumstances include but are not limited to the following:
- When required or authorized by law or a Canadian court to do so;
- When required by a statute or regulation of Canada;
- When your express or implied consent for the disclosure has been obtained;
- When we have a bona fide belief that the disclosure is required by a provincial law;
- Where it is necessary to establish or collect fees;
- If we engage a third party, bound by this Privacy Policy, to provide administrative services to us;
- If we retain, consult or work with other RCIC(s) on your behalf with prior your consent;
- If the information is already publicly known.
Service Links Canada Inc does not disclose your personal information to any third party to assist the third party in marketing their products or services. Service Links Canada Inc
Service Links Canada Inc does not provide our client mailing lists to other firms.We will securely store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information. Service Links Canada Inc takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access and disclosure, and modification. Reasonable precautions taken include:
- Premises security;
- Restricted file access to personal information;
- Technological safeguards to prevent hacking, viruses and unauthorized computer access as much as is possible; and
- Implementing and employing internal password and security practices.
Since Service Links Canada Inc uses your information to provide you with immigration related consulting services, it is important that this information be accurate and up-to-date. If during the course of the retainer, any of your information changes, please inform us so that all necessary updates can be made. Contact information is provided on our website under “Contact Us” page.
If Service Links Canada Inc holds information about you and you can establish that it is not accurate, complete and up-to-date, Service Links Canada Inc will take reasonable steps to correct it.
Service Links Canada Inc does not use Social Insurance Numbers as a way of identifying or organizing the personal information we hold.
You should be aware that e-mail is not a 100% secure medium, regardless of the steps taken to secure it. You should be aware of this when you are contacting Service Links Canada using e-mail and when you are sending confidential and personal information to Service Links Canada using e-mail.
Service Links Canada regularly reviews all of its policies and procedures and reserves the right to change this Privacy Policy at any time.
If you apply to Service Links Canada for a job, your personal information is required as part of our review process. We may retain information, including personal information, from our candidates after a decision has been made for one (1) year, unless you ask us not to retain the information. If we offer you a job, which you accept, your information, including your personal information, will be retained in accordance with our privacy procedures for employee records. Information, including personal information, regarding our employees is securely retained on site.
Our Web-site may contain links to other sites which are not governed by this Privacy Policy. Our website monitors traffic patterns, site usage, and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Cookies:
If you leave a comment on our site (www.servicelinks.ca) or leave testimonials on Google Review, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
We use cookies and similar tracking tools to improve user experience and analyze website traffic. You can manage cookie settings through your browser.
Third-Party Links:
Our website may contain links to external sites. We are not responsible for their privacy policies or content.
This Privacy Policy includes examples but is not intended to be restricted in its application to such examples, therefore, where the word 'including' is used, it shall mean 'including without limitation'.
This Privacy Policy is governed by the laws of the Province of British Columbia and the Federal laws of Canada applicable therein. This Privacy Policy does not create or confer upon any individual any rights or impose upon Service Links Canada any rights or obligations outside of, or in addition to, any rights or obligations imposed by Canada's federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada's Federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to and comply with such privacy laws.
Thank you for taking the time to review our Privacy Policy.
Service Links Canada Inc.